FAQs

How long does it take for a customization once ordered?
  • Depending on the item, design, and if it is in stock, it can take anywhere from 1-5 weeks.

Will I get a tracking number for my shipment?

  • Yes! You will receive a confirmation email with a tracking number about 1-2 business days after your order is placed. Make sure you also check your SPAM folder just in case our email is diverted there.

Do I purchase the item I want to be customized and ship to Custom Feens?

  • No, once you order online, you simply wait for the item to arrive within the specified time frame. All you do is place your order and Custom Feens handles the rest!

What is included in the price?

  • The cost of the item, labor, shipping, and materials.

If I request a specialized customization, how much is it to get started?

  • All customizations are paid in full to get started.

How do I request a specialized customization? 

  • Just contact customer service with your inquiry.

 

 

 

Bring your idea to life!

Share information about your idea with Custom Feens. Please fill out the form below describing the item in detail. (Shoe Brand, size, color(s), and design)